Metropolitan Police Hard FM & Engineering Services Procurement

Helping a Client win their first major partnering contract with the Met Police

Metropolitan Police Hard FM & Engineering Services Procurement

Background

The Metropolitan Police initiated a procurement competition seeking a single industry partner to provide hard FM and engineering services. The Met had decided to transform its relationship with industry, moving from a North and South model to a single partnering arrangement to maintain its complex, critical and diverse estate. This estate, covering 160 sites, includes non-standard assets ranging from aviation, stables, port and training facilities to micro assets such as 36,000 lockers. Our Client, a major UK FM entity, had targeted the contract as a new business opportunity and tasked WaND with supporting them in securing it.

Challenges

The Met’s decision to combine their north and south contracts covering all 32 London Boroughs, was driven by a need to increase asset investment whilst also making financial efficiencies. The Met has undergone a series of estate reorganisations and was looking for an experienced FM partner that could mobilise quickly and effectively, allowing them to focus on the key issues of tackling emerging specialist crime and restoring public confidence. Due to the nature of the estate, Bidders would need to demonstrate their capability in managing critically sensitive environments and reducing FM operational impacts, against a backdrop of contract transformation. Additionally, it was recognized that systems interfaces would be particularly important as the Met are being supported by an industry ‘integrator’. Our Client had the added challenge of both incumbents keen to secure this enlarged contract.

How WaND provided support and outcome

WaND were invited to support in the pre-tender period providing a critical friend service that would assess our Client’s strengths and gaps, working towards identifying innovation and effective Win Themes. During the Pre-tender we also took the opportunity to participate in the Met’s publicly available ‘Ride Along Scheme’. This helped us to gain an understanding of the day-to-day experiences of police officers and attain a flavour of how the estate is used operationally. During the tender period, we provided independent support and advice on how to tackle the technical questions, specifically developing answer-plans, supporting the drafting and undertaking our rigorous simulated evaluation review process. We were delighted to be informed that our Client scored near top marks across the board and was awarded the contract in October 2024. Our Client will now deliver this circa £150M hard FM and engineering contract for the Met Police over an initial period of 4½ years.

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Our Partners

We have a number of informal strategic partnering arrangements with other sector specialists and often work alongside them when supporting a client as our services are complementary. These include Cargyll, Akerlof, Electi, SecureConstruct and HLM Architects.