Case Studies
Since 2012 WaND has supported 30+ Clients across 150+ major procurements. Here are recent examples of work winning support
The Metropolitan Police initiated a procurement competition seeking a single industry partner to provide hard FM and engineering services. The Met had decided to transform its relationship with industry, moving from a North and South model to a single partnering arrangement to maintain its complex, critical and diverse estate. This estate, covering 160 sites, includes non-standard assets ranging from aviation, stables, port and training facilities to micro assets such as 36,000 lockers. Our Client, a major UK FM entity, had targeted the contract as a new business opportunity and tasked WaND with supporting them in securing it.
As part of its Defence Estates Optimization Programme (DEOP), MOD sought Delivery Partners for 5 Regional and 6 Major Projects packages of accommodation and technical infrastructure, totaling £3.65Bn. Our Client considered achieving a significant role in DEOP as fundamental to its defence business.
The Museum of London are creating a new £340M museum in dilapidated market buildings in Smithfield by 2026. The new museum, once complete, will comprise over 26,000 square metres. The ambition is to create a museum that is truly London, that is appealing and meaningful for the diverse population of London and for visitors from across the UK and the world.
Central to the realisation of this ambition was the need to appoint a high calibre Construction Manager who would bring not only their technical expertise and experience but also a passion to share in the creation of what will be a new landmark cultural attraction for London. SRM were immensely passionate about securing this contract and they appointed WaND to help them succeed.
Central to the realisation of this ambition was the need to appoint a high calibre Construction Manager who would bring not only their technical expertise and experience but also a passion to share in the creation of what will be a new landmark cultural attraction for London. SRM were immensely passionate about securing this contract and they appointed WaND to help them succeed.
A key long term Relationship Retention – Transport Infrastructure and Services
Mitie has partnered with the Department for Transport for over a decade providing Integrated Facilities Management services. This partnership ranges from Hard services such as engineering and works projects to Soft services which include catering, cleaning, security and waste management. As a central strategic contract, it was vital that Mitie responded strongly to the tender exercise conducted through the Crown Commercial Service to maximise chances of retention.
Breaking Into the Defence Sector – Hard FM
The Defence Infrastructure Organisation’s (DIO) £3bn FDIS Programme was launched in 2019. Included within this was the Built Estate element which included four regional contracts delivering Hard Facilities Management (FM) services for the UK Defence built estate valued at a total of £1.6bn. The Contracts themselves would be for an initial 7yrs and contain 3 additional performance related option years
Understandably, there was significant interest from industry in this procurement, not only from those who already had a strong presence within the Defence FM sector, but also from those who saw this as an opportunity to access a new market. One of these was VINCI Facilities, a leading provider of nationwide Facilities Management services to the public sector, but someone who wanted to grow their presence within Defence.
Gaining Position on a critical Defence Framework and winning subsequent contracts
Under the Clyde Commercial Framework, MoD sought 3 suppliers for £1.3Bn infrastructure works at the HM Naval Base Clyde. With both parties as established clients, WaND was invited to support a Joint Venture bid.
A First Major Contract in the Defence Sector
MOD sought design & build of a large 4-bay Multi-Purpose Hangar at RAF Fairford as part of a $300m improvement programme. McLaughlin & Harvey were keen to secure this major project to firmly establish themselves in the defence sector.
Winning a key Integrator Role for Kellogg Brown Root Ltd
The Department of Work and Pensions estate had been managed through a 20 year single source PFI and after the expiry of this PFI arrangement the DWP established an ‘Integrator’ function to manage its multi-faceted relationship with industry. To administer benefits to 20 million customers and claimants the DWP operates out of 810 properties across the UK. With floor space of over 1.4m square metres this represents the largest civil portfolio of all Government departments. To meet the needs of an updated Operating Model the DWP initiated a procurement competition seeking a new industry partner to deliver the Integrator role.
Ensuring Continuity – Retaining a major strategic contracting partnership
In 2022 the Defence Infrastructure Organisation (DIO) launched a competition through the Crown Commercial Service’s Workplace Services framework, to appoint a partner to manage and provide FM services for the UK Defence Training Estate, valued at £560M. The UK training estate plays a crucial role in preparing troops for operations across the globe.
It comprises 156,000 hectares including 16 major armed forces training areas and 104 minor training areas including firing ranges and camps.
Landmarc Support Services (Landmarc), a joint venture between Mitie and Amentum, has been involved in the delivery of FM services across the training estate since 2003 and it was a business priority to retain the contract.
Landmarc Support Services (Landmarc), a joint venture between Mitie and Amentum, has been involved in the delivery of FM services across the training estate since 2003 and it was a business priority to retain the contract.
Professional and Technical Services – breaking into the Defence Sector
The international sustainable design, engineering and consultancy Arcadis had a well-established public sector presence in UK — but not in Defence. Arcadis had a long-term goal of breaking into the Defence Infrastructure sector and approached WaND to help prepare and implement an engagement strategy.
A Rapid Tender Response at a time of national crisis
During the COVID19 Pandemic and lockdown periods Government needed urgent help from industry and launched procurement activity at extremely short notice. One of Government’s critical requirements involved providing healthcare, security and other support services for travelers to the UK from ‘red list’ countries who had to undergo quarantine. The Department of Health and Social Care quickly ran a procurement from CCS Workplace Services framework and our Client requested WaND’s agile and rapid support to respond to the tender competition.
Securing the biggest FM Services Contract in Cyprus
In an ever-changing world, UK military presence in Cyprus has gained increasing importance. The stewardship, management and maintenance of the British Sovereign Base Areas is critical in providing safe and resilient infrastructure to allow UK Serving Personnel to carry out their tasks. Defence Infrastructure Organisation ran a procurement as part of its Overseas Prime Contract programme seeking a partner to deliver Hard Facilities Management services over a 7-year period. Mitie engaged WaND to help steer its tender response, act as critical friend and provide insight into DIO’s evaluation process through a simulated evaluation review.
Helping to secure contract for critically needed military housing in Cyprus
Construction of 138 3-bed and 4-bed sustainable, seismically compliant new homes for Service families in the Dhekelia Sovereign Base Area (SBA), Cyprus as part of the DIO/Strategic Command APOLLO programme.
Winning a major MMC contract for c.300 new military Single Living units
Design & build of 4-block, 276-bed SLA (Single Living Accommodation) at a RAF site, following MOD’s cancellation of a previous single-block SLA competition.