Securing the biggest FM Services Contract in Cyprus

Overseas Prime Contract – Hard FM Cyprus Mitie

Securing the biggest FM Services Contract in Cyprus

Background

In an ever-changing world, UK military presence in Cyprus has gained increasing importance. The stewardship, management and maintenance of the British Sovereign Base Areas is critical in providing safe and resilient infrastructure to allow UK Serving Personnel to carry out their tasks. Defence Infrastructure Organisation ran a procurement as part of its Overseas Prime Contract programme seeking a partner to deliver Hard Facilities Management services over a 7-year period. Mitie engaged WaND to help steer its tender response, act as critical friend and provide insight into DIO’s evaluation process through a simulated evaluation review.

Challenges

The challenges set for Mitie were around being able to demonstrate a fresh approach to the requirement, appreciating the organisation’s quasi-incumbent position. As this major procurement was conducted soon after Mitie’s acquisition of Interserve, Mitie had to balance expressing this fresh approach with consolidating the stability of existing contractual position. Areas that needed particular attention were responding to DIO’s technical questions on mobilization, health and safety, water treatment and implementation of Social Value initiatives in a non-standard setting

How WaND provided support and outcome

As WaND was introduced after the launch of the tender we helped Mitie to reconsider its strategic approach from an independent viewpoint. Whilst WaND agreed that the strategy and selected win themes were both sound and appropriate we explored how to express them best within the confines of the ‘RoR’ questions. WaND then reviewed the mature Initial Tender drafts, focusing upon the mechanical nature of the procurement. We then assessed DIO feedback prior to Final Tender submission, helping to address Authority concerns and aiding the redrafting process.

We were all delighted when Mitie were notified of successful Contract Award and now Mitie are delivering a contract over a seven-year period with an initial value of £256m. This contract value has the potential to double with injection of minor and major construction works as Mitie now has the important task of providing Hard FM services for 3,500 UK serving personnel and 7,000 civilians stationed in Cyprus.

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Our Partners

We have a number of informal strategic partnering arrangements with other sector specialists and often work alongside them when supporting a client as our services are complementary. These include Cargyll, Akerlof, Electi, SecureConstruct and HLM Architects.